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Frequently Asked Questions

Is POS 11 being phased out?

August 6, 2019July 30, 2019 by Sean Burns

POS 11 is here to stay! Both products cater to specific user bases and will continue to receive product enhancements and support.

Categories Frequently Asked Questions

Can notes from their current Enterprise POS be carried over to POSNext?

July 30, 2019July 30, 2019 by Sean Burns

The POSNext team is working on migration tools that will import notes and transaction history from Enterprise POS to POSNext. Stay tuned!

Categories Frequently Asked Questions

Do I need to manually process orders on the POSNext?

July 30, 2019July 30, 2019 by Sean Burns
Categories Frequently Asked Questions

Are 3rd party automation tools integrated with POSNext?

July 30, 2019July 30, 2019 by Sean Burns

As of now, 1ticket.com and Ticket Attendant are fully integrated with POSNext. POSNext was built to to provide seamless interaction with all third party tools, and we are actively working with a number of companies to ensure that these solutions will be able to fully integrate with POSNext in the very near future.

Categories Frequently Asked Questions

Where will my tickets be broadcasted on POSNext?

July 30, 2019July 30, 2019 by Sean Burns

They will be broadcasted to every TicketNetwork channel, including Mercury. Through our partnership with 1Ticket, you will also be able to broadcast to Vivid, StubHub, Ticketmaster Plus and Fan Xchange.

Categories Frequently Asked Questions

Will the POSNext be taking the place of your Enterprise POS or will you be supporting both products?

July 30, 2019July 30, 2019 by Sean Burns
Categories Frequently Asked Questions

What is the cost for POSNext and what are the rates?

July 30, 2019July 30, 2019 by Sean Burns
Categories Frequently Asked Questions

Can all of my users log in and work simultaneously?

July 30, 2019July 30, 2019 by Sean Burns

Multiple users can be logged into POSNext at once without affecting each other’s work.

Categories Frequently Asked Questions

How do I unbroadcast tickets in bulk?

July 30, 2019July 30, 2019 by Sean Burns

Unbroadcasting a large set of tickets can be conducted on the inventory view by doing the following: Select the checkboxes for the ticket groups you wish you alter Click the bulk actions drop-down. Click “Unbroadcast Ticket Groups” The ticket groups will unbroadcast and the inventory view will refresh.

Categories Frequently Asked Questions

Do I need to have a special type of computer to use this product?

July 30, 2019July 30, 2019 by Sean Burns

Any computer with a modern browser and an internet connection can access POSNext. Recommended browsers include: Google Chrome Mozilla Firefox Safari

Categories Frequently Asked Questions
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FAQs

  • POSNext Release – September 24th, 2020
  • POSNext Release – June 23rd, 2020
  • POSNext Release – June 2nd, 2020
  • POSNext Release – April 23nd, 2020
  • POSNext Release – February 27th, 2020
  • POSNext Release – February 4th, 2020
  • POSNext Release – January 13th, 2020
  • POSNext Release – December 19, 2019
  • POSNext Release – December 10, 2019
  • POSNext Release – November 21, 2019
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